NonstopDelivery
 
Customer Profile
Customer Profile

 Company Information
Company Name:
Address:
City:
State:    Zipcode:  
Telephone: --    Ext:  
Fax: --
Toll Free #: --
Website:
 
Point of Contact:
Title:
Email:

Compnay Type: D&B D-U-N-S #:
Fiscal Year-End: Sales (milions):
Total Employees:

Questions
 1. Describe the product being delivered.
 
 
 2. What is the average weight and size of product? Provide accurate dimensions.
 
 
 3. Average number of pieces per delivery.
 
 
 4. Please provide a list of pickup locations.
 
 
 5. How many deliveries per week? Please provide historical delivery data.
 
 
 6. Type of delivery program.
  Last mile home delivery Direct home delivery
(line haul & last mile delivery)
 
 7. What type of delivery coverage do you need? Please check below.
Major Markets Only Major and Secondary All Markets in the USA
 
 8. Type of service required. Check all that apply.
White glove delivery Threshold delivery Basic/Curbside delivery
Room of choice Unpack Debris removal
Two-person team Assembly Installation
Reserve/Return Service Distribution Warehousing/Cross
Docking
  Please describe your required services in greater detail:
 
 
 9. How many days per week do you need home delivery service? Check all that apply.
Monday Tuesday Wednesday Thursday
Friday Saturday Sunday Holidays
 
 10. What transit times are required? Check all that apply.
Next Day 2-Day 3-5 Day 6-10 Day 11+ Day
 
 11. What are the preferred delivery appointment window times?
Non-Preference 4 hour 2 hour 1 hour / exact time delivery
 
 12. How many miles from the pick-up location are deliveries typically made? (last mile program only)
0-50 miles 51-100 miles 101+ miles
 
 13. How will the delivery information be transmitted to NonstopDelivery e.g. email, Flat file, FTP, EDI, Facsimile?
 
 
 14. What is the average wholesale cost per order?
 
 
 15. What is the average retail cost per order?
 
 
 16. What is the current damage rate percentage?
 
 
 17. What is the return delivery rate percentage?
 
 
 18. What company(s) do you use?
 
 
 19. Why are you looking to change from your current provider? Check all that apply.
Price Customer Service Professionalism
Financial Stability Transit time Dependability
New Offering Other, please explain:
 
 20. What reporting and invoicing requirements do you have? Please be as specific as possible.
 
 
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