NonstopDelivery - Carrier Partner Program

NonstopDelivery has gained a reputation as one of the top home delivery and logistics companies in the United States. Our success has always depended on the quality and commitment of our contract carriers. NonstopDelivery has customers and daily deliveries in every city and market from coast to coast, as well as Alaska and Hawaii. For each of these markets we require qualified, experienced and reliable carrier partners to provide the best possible delivery experience for our clients and their customers.

Benefits of the NonstopDelivery Carrier Partner Program:

Increased revenue and profit
Better equipment utilization
Detailed operations procedures and guidelines
E-mail order alerts
Online delivery tracking
Online agent console for accurate billing invoice generation and POD collection.
Leader in the home delivery and logistics industry

If increasing your profit, revenue and equipment utilization sounds like a good proposition for you and your company then please follow the important steps below.

To become a contract carrier for NonstopDelivery, please provide:

Copy of the carrier's Federal Operating Authority. This will be a certificate or permit for contract or common carrier authority showing the carrier's MC number and legal company name. If the carrier has re-entitled, NonstopDelivery will need both the original and re-entitlement authorities.
Copy of current insurance certificate showing minimum coverage amounts per NonstopDelivery. Please provide a copy of the carrier's current insurance certificate with the carrier's company name (must match the name on the Federal Operating Authority) and current address.
Please provide us with your name, address, fax and phone numbers, and Federal Tax I.D. or social security number.
Once we receive the above information, we will issue a NonstopDelivery account number to you and send you a NonstopDelivery Procedures and Guidelines Manual and any appropriate contract documentation. Please write your account number on all future correspondence.

The above information can be faxed, mailed or e-mailed to:

Carrier Relations Department
NonstopDelivery
14920 Bogle Dr.
Chantilly, VA 20151
Phone (703) 964-9500
Fax (703) 964-9111

Carrierrelations@nonstopdelivery.com

Claims Procedures

NonstopDelivery is 99.98% claims free. However, when there is a claim, we take it extremely seriously and work quickly to resolve and communicate with the driver, customer and all parties involved in the process.

Carriers must immediately report all possible claims to NonstopDelivery. NonstopDelivery's standard claims procedure will be followed to resolve your claim. If you have any questions or concerns about how a claim is being handled, please review your NonstopDelivery Procedures & Guidelines Manual or call (703) 964-9500 and ask for the Claims Analyst.